• Why was my order cancelled?

  The order status shows 'Cancelled', which means your withdrawal order was cancelled for some reason. However, don't worry, you still can get the coins. The process message with your withdrawal order (like the picture below) will show why your orde ...

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• Successfully Withdrawed

  The order is completed, you can log in to your account to check and use the coins now. Don't leave coins in your game account, please. Notice: 1. Please use these coins immediately when you receive them 2. Please change your game account pa ...

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• Transfer List Full

  Your transfer list is no more size available for transactions. Please follow the steps: 1. Please kindly log in to your game account and remove at least 15-20 slots for us. 2. After you remove 15-20 slots, please kindly log out all your game ac ...

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• Partially Withdrawed (Only for Comfort Trade 6.0)

  Significa che una parte delle tue monete è stata prelevata con successo. Tuttavia, non preoccuparti, le monete rimanenti verranno riaccreditate sul saldo del tuo account membro. Puoi comunque trasferirle nuovamente sul conto di gioco cliccando su ...

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• 24 Hours

  This order status means you have completed a withdrawal order in the past 24 hours, we need to wait sometime to start the next one. For your account safety, we only can do one deal for one account per 24 hours. The 24-hour period starts as soon ...

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• Log Out Of The Account

  The trader is in the process of transferring your coins. Please log out of your EA account on all devices. After completing it, Please get in touch with live chat to resume your order.

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• Not Enough Coins

  Your order cannot be started due to the low number of coins in your FUT account. Please login to your FUT account to get 5k-30k coins first. After completing it, please log out and contact us via live chat so we can resume your order.

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• New EA Backup Codes Needed

  

  The backup codes you submit expired. Please log in to your EA account to create new backup codes and send them to us via live chat. How to do that? 1. Log in to your EA account on ea.com 2. Click "Create New Codes" to get new and valid cod ...

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• What happens to my previous balance?

  To ensure a smooth transition, your previous balance has been automatically converted into a single order with the same amount of FC 24 coins. In 15 days after the update, a pop-up window will appear to guide you confirm the conversion. Don't miss ...

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• How can I buy coins through the new order system?

  1. Log in to FIFACOIN.com (If you don't have an account, please sign up first) 2. Select your console, then enter or select the coins amount you want to buy, and click "Buy Now". 3. You'll be led to the payment page, select one of the payme ...

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